Refund policy

 

Return & Refund Policy

Shri Harindra Creations

At Shri Harindra Creations, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Returns

  • We accept returns within 30 days from the date of delivery.

  • Returns are accepted for all products, provided they meet the conditions below.

  • Free return shipping is available for all approved returns.

  • No restocking fee is charged.

2. Return Conditions

To be eligible for a return:

  • The product must be unused, unwashed, and unworn

  • Original tags, packaging, and invoice must be intact

  • The product should be in the same condition as received

  • Any issue must be reported within 48 hours of delivery

  • An unboxing video or clear images are required for verification

3. Non-Eligible Returns

Returns will not be accepted if:

  • The product is damaged due to misuse, washing, or wear

  • Original tags or packaging are missing

  • The return request is raised after 30 days

  • There are minor colour variations due to lighting, photography, or screen resolution

4. Refund Process

  • Once the returned product is received and inspected, we will notify you of the approval status.

  • Approved refunds will be processed within 7–10 business days.

  • Refunds will be credited to the original payment method.

  • Shipping charges (if any at the time of purchase) are non-refundable.

5. Exchanges

  • No Exchanges are available

6. Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order.

  • Orders once shipped cannot be cancelled.

7. Contact Us

For any return or refund-related queries, please contact us:

📧 Email: shriharindracreations@gmail.com 
📞 Phone/WhatsApp: 8951343759
🕒 Business hours: 9 am to 5 pm